Ryan
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Recent activity by Ryan-
What is NCNR?
NCNR stands for "non-cancelable, non-returnable." Occasionally, ACME will ask customers to agree that a specific product cannot be returned or canceled. This happens for products that are specially...
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Why does ACME place minimum order quantity on some items?
Those components are generally prepackaged in groups of the minimum order. For example, we receive many capacitors in packets of 10, so you can't order fewer than 10.
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What should I do if an item is missing from my shipment?
First, check that you've received all the boxes associated with your order. Then fully empty each box you received; sometimes small parts get caught in crevices or in packing material. If you still...
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Does ACME have a paper catalog?
No, we love trees. Don't you love trees?
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I'm having problems with the shopping cart. What should I do?
First, check that cookies are enabled and that cookies from ACME.com are not being blocked. If those settings seem okay, click Help below to chat with an agent who can assist you.
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Why does ACME have a minimum order charge?
Because ACME incurs a significant cost to process every order, we charge $5 on any order less than $15. Hopefully, you can find a few more parts to bring your order above this threshold and then th...
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Is ACME's website secure? What security does ACME use to keep my information private?
Security is a top priority here at ACME. When you send us your information, you can rest assured that it is protected. We use the latest 128-bit SHA1 SSL 3.0 transport security to encrypt your sens...
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Can I change my order after I've submitted it? Can I combine two orders to reduce shipping costs?
If your orders haven't been sent to our warehouse yet, we can change or combine them. Contact Customer Service by Clicking Help to change or combine your order(s).
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Why was my order voided?
We typically void orders when your credit/debit card is declined. If this is not the case, please click Help below to be connected to an agent.
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Can I track my ACME order once it has shipped?
Our "Check Order Status" is integrated with the tracking systems of the major couriers. When you look up your order at ACMEOrders.com, we pass tracking information to the courier and bring you back...