Ordering
- Does ACME have a paper catalog?
- How can I check my order status? Can I check my order's status online even if I made it by phone, fax, or mail?
- What is CEC?
- What is NCNR?
- Why does ACME place minimum order quantity on some items?
- What should I do if an item is missing from my shipment?
Shipping and Handling
- When will my order be shipped from ACME?
- What does ACME mean by a commercial address?
- What happens if a package has the wrong address?
- Will ACME pay for return shipping of defective merchandise?
- Does ACME offer Saturday delivery service?
- Are there any processing fees?
Returns and Warranty Service
- What does the ACME Warranty cover?
- What steps should I follow to return a product?
- ACME's Limitation of Liability
- When is a restocking fee applied? How much is the fee?
- Must I return every accessory when I send in a return? What else should I include with my RMA?
- Do I need an RMA number to return a product to ACME?
Payment
- Does ACME know why my credit/debit card was declined?
- I have a Reseller's permit. How can I order without being taxed?
- I am a tax-exempt government employee. How can I order without being taxed?
- If I pay by credit card, why must ACME verify my address with my credit card company?
- When does ACME charge sales tax?