Ryan
- Total activity 141
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 96
Articles
Recent activity by Ryan-
Do I need an RMA number to return a product to ACME?
Yes. Please request one through our RMA Request form and write it on the outside of your box with a permanent marker before you ship it back to ACME.
-
Approximately how long will it be before I receive a refund check or a replacement item in the mail?
It may take as many as 30 days after you've shipped your return.
-
Can I return books, kits, software, grab bags, or special order items?
Sorry, we cannot accept returns on any of these items.
-
What steps should I follow to return a product?
To initiate a return, fill out an RMA Request form and request an RMA number within 24 hours, you will receive your RMA number by e-mail or fax. If you would like to speak with a customer service ...
-
Does ACME know why my credit/debit card was declined?
No, we do not. Our automated system is not given any reason for a decline. Please verify your credit card number, expiration date, security code, and billing address to make sure they match what’s ...
-
I have a Reseller's permit. How can I order without being taxed?
We require you to sign and email us a copy of your Resale Certificate, and that you register at ACME.com.
-
I am a tax-exempt government employee. How can I order without being taxed?
Please click here for instructions and access to our multijurisdictional exemption certificate. Please email us a copy of your government agency exemption documents, or fax at 1-800-237-6948 and re...
-
If I pay by credit card, why must ACME verify my address with my credit card company?
Your credit card company may not authorize your purchase if the address you list does not match the one on your credit card statement.
-
When does ACME charge sales tax?
We charge the applicable sales tax on all orders shipped to California, Colorado, Hawaii, Idaho, Illinois, Indiana, Iowa, Georgia, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Min...
-
What is CEC?
The California Energy Commission is California's primary energy policy and planning agency. Created in 1974 and headquartered in Sacramento, the Commission has responsibility for activities that in...