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For orders placed online, any error in the address that results in a charge from the freight courier is the responsibility of the customer. ACME reserves the right to charge these fees once we are ...

No, ACME does not pay return shipping costs. All products returned to ACME must be prepaid. We will, however, be happy to replace your defective item at no charge. You are responsible for paying fo...

Yes, Saturday delivery is available but only in the continental U.S. via FedEx Overnight or UPS Overnight. There is an additional fee of $16 for this service. FedEx home delivery provides Saturday ...

Non-Web orders below $25 and Web orders below $15 are charged a $5 handling fee.

Our system evaluates rates from UPS, Fed Ex, and USPS and will return the least expensive freight option depending on the delivery location and package weight. Customers can override the least expe...

Orders received on weekdays before 6 p.m. Eastern time are shipped on the same day (subject to credit approval and stock availability). Orders received on weekends or U.S. holidays will ship on the...

ACME's liability shall be limited to the repair or replacement of defective products in accordance with the ACME limited warranty. ACME shall not be liable for any incidental, special or consequent...

All ACME purchases come with a 30-day money-back return policy, plus a 90-day ACME warranty against any manufacturing defects. All ACME house-brand products (ACME ValuePro™, ACME ReliaPro™ and ACME...

We charge a 15% restocking fee when returns are due to customer error. If your return is due to our error, we will not charge any restocking fee.

Yes, you must include all accessories when you return your products to ACME.